Hear What Our Patients Are Saying!

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Sky M.

I went to My Hair MD for my first hair transplant. I chose this venue (although I am from northern CA) because of the economic cost and Dr. Garbutt’s educational background at first, and that they only do hair transplants only so I felt comfortable in their expertise. The staff is friendly, professional and quick to respond with any questions. Roxanne was very helpful. I had a night at the Best Western complimentary from their office. The day of surgery I got to watch movies (although I was out for most of it from the sedatives), and I was fed sushi for lunch. I would highly recommend this Dr. for those seeking hair transplants.

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J K

I’ve been to this place twice. Each time I’ve been blown away by their professionalism, knowledge, helpfulness (the nurse even personally drove me to a hotel the first time), economical cost, and especially results. Dr. Garbutt is a pro (he got is his MD at Harvard if I remember correctly) and the rest of the staff is super helpful. Can’t say enough good about this place, from the way they baby you when you walk in the door to their professional care routine after this minor surgery. Would highly recommend to anyone.

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Pat F.

Its been four weeks since my surgery. Just a quick email to thank you for everything. You explained everything that would happen and you were right on. I knew what to expect and that made it much easier for me. I also appreciate all you did the day of the surgery. From going out to get me a newspaper to read as well as getting me lunch. Also, your offer to pick me up the next morning and bring me back to get my car was much appreciated as. You were there from start to finish and that made a difference. Your follow up has been outstanding. I know if I call you I will get answers and get them quickly. Again, thanks for being such a professional at what you do.

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Michael D.

So like many other guys I started losing my hair, it wasn’t very noticeable but it was something that made me feel uncomfortable. Since I’m 25 I decided this was a good time to take action and correct the problem. So I contacted Laura at My Hair MD. I set up a consultation and she explained the whole entire process to me. From what type of hairloss I have, to what my options were as far as surgery. She explained the surgery in great detail so by the time I went in and had the procedure done I knew exactly what to expect. The day of the surgery I arrived at the office and from the time I walked through the door until the time I left, I felt very relaxed. Laura was the first person to greet me and the rest of the staff were extremely courteous and catered to my every need. The procedure itself was a breeze and the recovery time after the surgery was minimal. I went back to work two days later wearing a hat and none of my coworkers noticed a thing. Looking back I’m glad I went through with the procedure and thanks to Laura and Dr. Garbutt my hairloss isn’t an issue for me anymore.

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Alfred D.

I would like to take this opportunity to thank you, “Laura, Dr Garbutt and your great team, that was very comforting and knowledgeable in everything they did. Dr Garbutt articulated his procedure to make the right decision since my donor was not too much to cover front and back so we decided to just cover the front and leave the crown for later in the year,

Thank you for all the comfort Laura and the repeated calls to assure me
that there was nothing to worry about since this was my first hair restoration which I was very concerned and that is what took me time to
decide, but I am glad I did and hope I will see results since it is just
the 6 day after my surgery.

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Christian C.

I had a rough time dealing with my hair loss and went to a hair restoration facility in mission valley, very big supposed facility that could take care of my need to not be bald anymore. They started to treat me good and make me feel comfortable, showed me the process and then came the talk over money. I felt like they had no set price and were looking to get as much as they could from me. The lady also became quit rude when I thought the price was too high so I left. I some how found this facility in oceanside. I felt, compared to the other hair restoration company was fair and I could work with them. I was treated very good and they made sure I was taken care of.. The results of my restoration were very good given my thin amount of donor hair.. 5 stars…

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David C.

I am really happy with the outcome of my FUE procedure here at My Hair MD! Dr. Garbutt and his staff are extremely professional and take care of you through out the entire procedure so that it’s very comfortable. Laura is very friendly and personable, she will be your mother hen.

The procedure lasts about 6hrs but it goes by so fast you don’t even notice. Have a big breakfast that day for that reason. If you can, try to take at least 1-2 weeks off after the procedure to allow proper healing. It may take up to 9 months to see results so be patient, it actually took a little over a year for me to see results so again be patient. All is an all I had an amazing experience and if I ever need to do it again I know exactly where to go

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Kolton C.

This place is great! After checking a couple other places this is the one that I decided on. The staff is great and friendly especially laura! Thanks again for the great service!

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Carlos E.

At first,I was so really nervous about the procedure but I was very impressed by your staff professionalism and attention making me feel comfortable. I just want to say thank you to you, Dr. Garbutt, my nurse and those technicians for treating me with utmost care. Everyone was really great and sweet.

I do appreciate you talking me through everything and also make me comfortable. I am so excited and happy. love it!!!. I can not wait for
the new hair to start growing. Again, thank you for all your staff does. (Pride and Professionalism).MARVELOUS!

I would strongly recommend it to anyone and would tell them not to be
nervous about the procedure.

I FINALLY DID IT.

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Mike D.

My hair looks great. When I go out now I don’t have to worry about my hair or worry if people are staring at me or the top of my head. I’m very pleased with the results and no one can tell I had anything done. Thank you very much to you and Dr. G!

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Darrell D.

I’m very happy with the improved look. Nobody knows but my mom and she complimented me on looking much better. I think so too! I having been working out with weights and feel overall better and more motivated to keep adding improvements. Self-esteem about our looks is more important than we sometimes feel free to admit. Thanks for persuading me to take the step and hope all is well. I never would have done this for myself if you had not been so positive and I know now you were right! Thanks again!

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Greg B.

Laura…I’m doing great! We will try to get down your way in April
sometime, but no promises. I probably will have some more hair done in a
couple of years. Lynn and I are so pleased with my new hair though. I’m
constantly getting compliments on it. I told Lynn I want full-length
blonde hair extensions for Christmas so I can start having people call
me Fabio!

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Phil C.

Hi Laura,

How are you doing today? I wanted to send you and the crew a little thank you letter for all the hard work everyone went through on my behalf. You know I had some transplants done around 10 years ago and didn't regret it. But I had said that I couldn't do it again because of the horrific headaches and I didn't think I would need it. Well, as I got older and more and more of my hair went away to the point of the guys at work making comments and my confidence started to decline, I knew I would have to revisit this surgery. I did a lot of research and talked to a lot of people.

Being that I had already done this once before I had a better feel for who I was looking for to do my next surgery. Even so it was still not an easy decision. You were so easy to talk to and informative. You made me feel so much more at ease with my decision to have your office help me. You have been there all the way through it with me and still are there. You helped with my hotel reservations and directions on how to get there and was with me the whole step of the way just making things so much easier to deal
with. This is a big step in ones life and to have someone help like you did was great.

It was like your kindness and help wasn't enough because when I got there to the office
things just kept right on with a level of professionalism that I didn’t expect.
I met one of the ladies in the elevator that showed me into the office. When I came in we went over paper work and what I was to expect for the day. Shortly after getting
There I was in the chair talking to the doctor and we got started. It was like the office was built and made just for me. I had everyone's attention it seemed. The girls that worked on me were so patient and relentless at their work. They kept my head so clean that when I went through the healing process there were hardly any scabs. The doctor did a great job and I know this because when I got my sutures and staples out it was done by my local dermatologist and she said he did a good job at closing the incision and used
a superior grade thread for the suture, one she hadn't seen yet and she said she might start using it herself.

It has been almost 2 weeks since the surgery now and I went to see my
brother yesterday and he said he can already see a difference that he could see all of the little hairs coming in. I am glad that I finally made the decision to come to you and I look forward to talking to you in 6 months to show you my NEW LOOK! I will follow up with a new letter at that point telling of how it has impacted my life and give you before and after pictures for everyone to see what a great job your office has done.
Give everyone at the office my best and thank them for me, please.
I'll talk to you soon.
Take care,
Phil Clark

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Brooks GL (Greg) at Aera

Hi Remember me...I apologize

Laura…I'm doing great! We will try to get down your way in April
sometime, but no promises. I probably will have some more hair done in a couple of years. Lynn and I are so pleased with my new hair though. I'm constantly getting compliments on it. I told Lynn I want full length blonde hair extensions for Christmas so I can start having people call me Fabio!

Greg

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Carlos E.

Hi! Laura.
At first,I was so really nervous about the procedure but I was very impressed by your staff professionalism and attention making me feel comfortable. I just want to say thank you to you, Dr. Garbutt , my nurse and those technicians for treating me with utmost care. Everyone was really great and sweet.
I do appreciate you talking me through everything and also make me comfortable. I am so excited and happy. love it!!!. I can not wait for the new hair to start growing.
Again, thank you for all your staff does. (Pride and Professionalism). MARVELOUS!
I would strongly recommend it to anyone and would tell them not to be nervous about the procedure.
I FINALLY DID IT.
Good day,

Carlos

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Mike D.

My hair looks great. When I go out now I don't have to worry about my hair or worry if people are staring at me or the top of my head. I'm very pleased with the results and no one can tell I had anything done. Thank you very much to you and Dr. G!

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Tom F.

Laura, Please don't publish my real name on that letter in a public advertisement though. I'd rather the whole world didn't know I had a transplant unless I tell them myself. J
Thanks,

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Carlos

Hi! Laura.

At first,I was so really nervous about the procedure but I was very impressed by your staff professionalism and attention making me feel comfortable.
I just want to say thank you to you, Dr. Garbutt , my nurse and those technicians for treating me with utmost care. Everyone was really great and sweet.
I do appreciate you talking me through everything and also make me comfortable. I am so excited and happy. love it!!!. I can not wait for the new hair to start growing. Again, thank you for all your staff does. (Pride and Professionalism).
MARVELOUS!
I would strongly recommend it to anyone and would tell them not to be nervous about the procedure.
I FINALLY DID IT.
Good day,
Carlos

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Dubier, A.

Hi Laura
I am still in pain with slight swelling, but I would like to take this opportunity to thank you, "Laura, Dr Garbutt and your great team, that was very comforting and knowledgeable in everything they did.
Dr Garbutt articulated his procedure to make the right decision since my donor was not too much to cover front and back so we decided to just cover the front and leave the crown for later in the year,
Thank you for all the comfort Laura and the repeated calls to assure me that there was nothing to worry about since this was my first hair restoration which I was very concerned and that is what took me time to decide, but I am glad I did and hope I will see results since it is just the 6 day after my surgery

Alfred

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Martin

.. MY HAIR TRANSPLANT EXPERIENCE.

One of the thing that continually bothered me every day when I looked at the mirror is the reality that eventually will be bald.I would wake every morning seeing helplessly my hair line rescinding.I tried all sorts of remedies that come with all this advertisements, but non worked, however, deep in my heart I knew that the ultimate permanent solution would have to be a hair transplant. The big question was who to turn to for the procedure as we have all kind of people who call themselves experts but end up doing shoddy work. Anyway I am so glad stepped at NewLook group and through Laura’s encouragement and approach help me take the risk and for sure looking at myself at the mirror every morning I do not at all regret for taking the chance. It is the best investment that I have ever done for myself.

The experience was far beyond what I expected, it was painless may be a little discomfort with the shorts to numb the donor area and the area to receive the hair follicles or less the other procedure was great. There was a bit of swelling on my face the next couple of days, but keep cooling with the ice cubes made it better. At the moment everything seems great and just waiting to see my new look in the next couple of Months.

The staff was very supportive, professional and encouraging right from the word go.Dr Garbutt was great and hope to do another procedure with him in future. Thank you all of you for making my dream come true. I just feel great that I did this procedure. Live long Newlook.

Martin.

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Mike D.

My hair looks great. When I go out now I don't have to worry about my hair or worry if people are staring at me or the top of my head. I'm very pleased with the results and no one can tell I had any thing done.
Thank you very much to you and Dr. G!

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Pat F.

Hi Laura,
Its been four weeks since my surgery. Just a quick email to thank you for everything.
You explained everything that would happen and your were right on. I knew what to expect and that made it much easier for me. I also appreciate all you did the day of the surgery.
From going out to get me a newspaper to read as well as getting me lunch. Also, your offer to pick me up the next morning and bring me back to get my car was much appreciated as. You were there from start to finish and that made a difference.
Your follow up has been outstanding. I know if I call you I will get answers and get them quickly.
Again, thanks for being such a professional at what you do.
Pat Finlen

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William C.

Hello Dr. Garbutt, Laura and Staff
Hope you all had a great 2010 and that 2011 is even better!
I am writing this note to let all of you know how very pleased I am with the hair transplant I received at New Look MD a few months ago.
Dr. Garbutt, MD and his excellent team were very professional and were always concerned about my comfort level during the procedure. The Hair transplant procedure was much easier than I had imagined and the discomfort was very minimal and the healing process proceeded without
any problems. As it has been just a few months post surgery the difference in my hairline is already dramatic and this will also improve as the hair becomes thicker over time. Once again, thank you for an outstanding procedure and the only regret I have is that I did not have it done sooner! You may use this letter as a testimonial for other prospective patients and they may contact me if they so desire.
Warm Aloha,
William C. Gallegos, MS, DC

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Darrelll D.

Hello Laura!

Im very happy with the improved look. Nobody knows but my mom and she complimented me on looking much better. I think so too!
I having been working out with weights and feel over all better and more motivated to keep adding improvements.
Self esteem about our looks is more important than we sometimes feel free to admit. Thanks for persuading me to take the step and hope all is well. I never would have done this for myself if you had not been sof positive and I know now you were right!
Thanks again!
Darrelll

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Darrell D.

Thanks Laura,
Everything went great and had a good time. Everyone makes it so easy and comfortable. Really look forward to seeing the results and taking pictures to help your business. I need more cards actually to hand out to guys when my hair grows in. I need to have my card with a before and after shot on one side and your card on the other side. That would grab their attention wouldn't it? What do you think? You should start with one then maybe all your clients do the same this way the prospect could actually believe in the person handing them the card.
Thanks again and tell the team that worked on me I appreciated them very much and how good they are at what they do. Of course Dr. Garbutt has such an easy manner about him and such skill.
The nurse who stays with you taking care of the pain is such a wonderful lady and I really think she is very attentive and empathetic with the patient's needs.
Of course you are awesome in your own right! Without you I could be living in fear of the unknown. Sometime we need colorful personalities such as yours to encourage us to take the leap and feel like its okay to do something for our selves. I'm more than certain this will mean more to me than fancy cars or clothes or anything else I could do.
With a new look I will even be more inspired to lose weight and work out to give my head of hair a matching body to help further my journey and self improvement. I want to be an example to men over 50 that there is still plenty of good living to be done and feeling good about yourself while you do it.

Bye for now Laura and thanks again!
Sincerely yours forever,
Darrell Downing

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Laura H.

I was really impressed with your treatment and hospitality when I was there.

Thanks
Rakesh

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Mike D

So like many other guys I started losing my hair, it wasn't very noticeable but it was something that made me feel uncomfortable. Since I'm 25 I decided this was be a good time to take action and correct the problem. So I contacted Laura at NewLookMD. I set up a consultation and she explained the whole entire process to me. From what type of hairloss I have, to what my options were as far as surgery. She explained the surgery in great detail so by the time I went in and had the procedure done I knew exactly what to expect. The day of the surgery I arrived at the office and from the time I walked through the door until the time I left, I felt very relxed. Laura was the first person to greet me and the rest of the staff were extremely courteous and catered to my every need. The procedure itself was a breeze and the recovery time after the surgery was minimal. I went back to work two days later wearing a hat and none of my coworkers noticed a thing. Looking back I'm glad I went through with the procedure and thanks to Laura and Dr. Garbutt my hairloss isn't an issue for me anymore.

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Michael C.

Good Morning Laura,

How are you? Hope the sun is treating you well. Feel free to send a picture of it now and then so I can remember what it looks like.

My day was cram packed as usual. I kept trying to get away to have the sutures/staples removed yesterday...I even took the medication at the end of the day in preparation of going to the Urgent Care facility here in McMinnville, OR to have them removed. Then I was reminded that I had an appointment late in the afternoon. Now mind you I am feeling a little loopy after taking the medication....the appointment was interesting...to say the least.

However I did not make it to the Urgent Care. I went home...my wife looks at me and says she would try...well she isn't known for her bravery or doing well with the sight of blood so I was quite reluctant to allow this. The Final Four Championship game was on last night and I certainly did not want to miss it....so I reluctantly pulled out the suture removal tool...took my double dose...drank 3 shots of Jack and said "go for it"...Alcohol mixes rather well with medication I must say....no I am just kidding...but my wife did brave through and removed all the staples and the sutures and one ear lobe. But you can hardly tell the ear lobe is missing...it kind of matches the other ear now.

So do you have an ear lobe transplant specialist handy...what we did was take 3 of the staples and 4 of the sutures along with a little bit of super glue...put er back on...you can hardly tell..

Anyways the sutures and staples are out...feels a lot better. The swelling went down my face and now is stuck on my belly. Is that normal?

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Dear Laura, Hey Laura, I want to say "Thank you". My experience at New Look MD was truly amazing Initially, I was skeptical about this procedure. I wasn't sure if I was going to be in "good hand" and bear yea didn't know if I was going to achieve the desired results that I had in envision, Regardless, I applaud you for being able M take away my insecurities away and helped me to become competent with this operation. You made me fool comfortable not only with myself, but with you and the team members at New Look MD as well. The operation went really well. Dr. Garbutt was without a doubt a professional surgeon with great sense of tanner and I enjoyed being under his care. The nurse, "Sharon", if remember correctly, was extremely amazing. She took great care of me and mute sure that I was in good condition before releasing me to go home. Overall I am very pleased with my experience at New Look MD and will pass on this pleasant experience to my friends and family as well.